Cookie Policy

Last Updated May 2026

1. Introduction

This Cookie Policy explains how Hope Customs uses cookies and similar technologies when you visit our website.

By continuing to browse or use this website, you agree to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, improve user experience, remember preferences, and provide information about how visitors interact with the website.

3. How We Use Cookies

Hope Customs uses cookies to:

  • Ensure the website functions correctly

  • Improve website performance and user experience

  • Understand visitor behaviour and website traffic

  • Remember certain preferences or settings

  • Support security and website reliability

4. Type Of Cookies We Use

ESSENTIAL COOKIES

These cookies are necessary for the website to operate properly.

They may include functions such as:

  • Page navigation

  • Security features

  • Form submissions

  • Website stability and performance

Without these cookies, some parts of the website may not function correctly.

5. Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

  • Pages visited

  • Time spent on pages

  • Website traffic sources

  • General visitor interactions

This information helps improve website functionality and user experience.

Analytics services may include tools provided by platforms such as Squarespace Analytics or Google Analytics.

6. Functional Cookies

Functional cookies help remember preferences or settings to improve your browsing experience.

These may include:

  • Remembering preferences

  • Improving website usability

  • Supporting embedded content or features

7. Third-Party Services

Our website may use third-party services which may place cookies on your device.

These services may include:

  • Squarespace

  • Google Analytics

  • Instagram embeds

  • Payment providers

  • Other website integrations or plugins

Hope Customs does not control third-party cookies or external privacy practices.

8. Managing Cookies

Most web browsers allow users to manage, block, or delete cookies through browser settings.

Please note:

  • Disabling certain cookies may affect website functionality

  • Some features or sections of the website may not operate correctly without cookies enabled

For more information, refer to your browser’s help documentation.

9. Cookie Consent

When visiting our website, you may be presented with a cookie banner requesting your consent to use non-essential cookies.

You can manage your cookie preferences through your browser settings or cookie preferences where available.

10. Data

Hope Customs may occasionally respond to enquiries or provide updates relating to ongoing services or orders.

We do not send excessive marketing communications, and customers may request to stop receiving non-essential communications at any time.

11. Legal Basis For Processing

Hope Customs processes personal information only where there is a valid legal basis to do so under applicable UK data protection laws.

These legal bases may include:

  • Customer consent

  • Fulfilling a service or contract

  • Legal and accounting obligations

  • Legitimate business interests, such as responding to enquiries, maintaining records, and improving services

We only collect and use information where reasonably necessary for operating and improving our business.

12. Changes To This Policy

This Cookie Policy may be updated periodically to reflect changes in website functionality, legal requirements, or third-party services.

The latest version will always be available on this page.

13. Contact Us


Hope Customs
United Kingdom

Email: sales@hopecustoms.co.uk
Instagram: @hopecustomsuk
WhatsApp: Coming Soon